Our Drivers…

workerOur drivers strive to provide the best possible service while assuring complete safety of our employees, our customers, and the public. Our drivers are experienced and realize that protection from accident or injury is paramount in all we do. Each Papillion driver is committed to providing effective and safe service in a courteous manner.

Aaron

Aaron lives in Council Bluffs and is our Iowa Rural Route driver. He has been with Papillion for 9 years. Aaron is always courteous to the residents, he lets them know how much he appreciates them and picks up any and all things that he can for each resident. A hard worker, Aaron also helps co-workers on their routes when his is complete.

Jim

Our lead front load driver, Jim, lives in the Council Bluffs area and have been at Papillion Sanitation for 18 years. Driving commercial front load, and roll off trucks, he makes sure all of our customers are satisfied and does the job as expected.

Chad

A Bellevue resident, Chad has been with Papillion for 7 years, and drives a roll off truck for commercial and residential. Starting off as a Bellevue helper he has since moved up to rear load driver for the Bellevue area. “It is really nice to see how much we are appreciated by customers from the comments we receive.

Operations…

We can’t forget those who keep things running behind the scenes.

 

Operations is always happy to help.

 

Operations Team:
Front and center: Kim
Seated: Todd, Mike and Alex
Standing: Ashley, Ryan and Cindy

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Customer Service

Our customer service representatives are always ready and willing to provide the best possible service in a considerate and efficient manner. Our experienced Customer Service Team has numerous combined years of experience and is happy to assist our Papillion Sanitation customers in any way possible.

Customer Service Team:
Front row: Dani, Erin and Josie.
Back row: Dawn, Margo, Mark and Gale.

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Mark

The Customer Service Supervisor, has 20 years of experience in the call center/customer service industry. Mark is an enthusiastic leader that prides on his team exceeding expectations!

Dawn

With 25 years of customer service experience, Dawn has been with the Papillion Sanitation family for 13 years. Dawn provides excellent customer service and she will go the extra mile to take care of our customers.

Erin

With 10 years of customer service experience, Erin joined Papillion Sanitation three years ago. This Elkhorn resident is a people person and enjoys her position because “I get to talk to a variety of people every day.”

Josie

Josie has been here for over 2 years. She is very friendly and has excellent customer service skills. She loves the opportunity of being able to speak to different people all day long!

Gale

Gale is our newest member to the customer service team and he assists our customers with his can-do attitude!

 

 

Our Sales Team…

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Mike

Mike is the District Sales Manager and has been with Waste Connections for over 5 years. He is an effective team leader that is ambitious about making Papillion Sanitation the best!

Cathy

Cathy is the Sales Administrator and she has been with Papillion Sanitation for over 10 years. Cathy is a great asset to the sales team. The satisifaction of helping customers every day brings a smile to her face.

Bill

Bill is a Commercial & Construction Sales Representative and has been in the business for 40+ years. “No matter how large or small we handle them all,” and Bill believes that every customer is important and deserves the best!

Brian

Brian, a Territory Commercial Sales Representative, has been with Papillion Sanitation for over 7 years. His territory covers most of the Omaha metro, Council Bluffs and surrounding areas. Brian grew up in Omaha and currently resides in Gretna.

Matt

Matt, a Territory Commercial Sales Representative is a great addition to our sales team. He has over 10 years of sales experience.

Jill

Jill, Residential Marketing Specialist brings her creativity and dedication as she has over 11 years of experience in marketing.

Margo (not pictured)

Margo, our Roll-Off/Customer Service Specialist, has been with Papillion Sanitation for over 13 years. She has an enthusiastic passion that she carries on to her customers. She has over 30 years of experience in the trash business and loves that every day leads to a new adventure.

Accounting & Management…

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Accounting Team:

Front row: Amy, Kathy, and Donna
Back row: Shannon, Trevor and Tamara

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Our Management Team:

Trevor Beck – Nebraska District Controller, Michael Danielson- Sales Manager, Bette Schrage – Division Office Manager, Mark Evert – Customer Service Manager, John Love – District Manager, Kim Luick – Operations Manager, Jay Hannen – Maintenance Manager